Patient information
Your visit made easy
At Dental Seasons, we want every visit to feel smooth, comfortable, and stress free from the moment you walk through our doors. Whether you’re visiting us for the first time or returning for ongoing care, we’re here to make the process simple, welcoming, and tailored to your needs.
This page includes helpful information to prepare you for your appointment, including what to bring, payment options, and how we support your comfort and care every step of the way.
What to bring & keep in mind for your appointment
We want your visit to be as easy and comfortable as possible. Here are a few helpful reminders before you arrive. If you have any questions, please don’t hesitate to contact our team. We’re always happy to help.
New Patient Form
To make your visit as smooth as possible, all new patients are asked to complete a medical history form before their appointment.
If you book your appointment online, you will receive a confirmation email containing a secure link to complete your form online.
If you book over the phone with our team, you will receive a text message with a link to complete your form prior to your visit.
If you are unable to complete the form beforehand, no problem at all. Simply arrive around 10 minutes early and our team will be happy to assist you at the clinic.
Medical records
If you have any relevant medical or dental records, please bring them with you to your appointment.
Having a clear understanding of your health and dental history helps our team provide the safest and most effective care possible, while allowing us to tailor your treatment plan to your individual needs.
Payment options
We believe quality dental care should be accessible and stress free. That’s why we offer a range of flexible payment options to suit your needs.
- Private Health Funds: We accept most Australian private health funds through HICAPS, allowing you to claim on the spot for added convenience.
- Government Schemes: We support the Child Dental Benefits Schedule (CDBS) for eligible children aged 2 to 17 and also welcome Veterans’ Affairs patients.
- Zip (Buy Now, Pay Later): Enjoy the flexibility of paying later with Zip. Visit Zip to learn more and get started.
- Accepted Payment Methods: We accept cash, cheque, Visa, MasterCard, EFTPOS, American Express, and JCB.
We value your feedback
We’re always looking for ways to improve and provide the best possible experience for our patients.
After your visit, we’d love to hear your feedback. Your thoughts and experiences help us continue to grow, improve, and deliver the high standard of care our patients deserve.
Nervous about visiting the dentist?
You’re not alone. Many people feel anxious about visiting the dentist, especially if it has been a long time since their last appointment.
At Dental Seasons, we understand how important it is to feel safe, comfortable, and supported during your visit. Our caring and experienced team takes the time to listen, explain everything clearly, and work at a pace that feels right for you.
We believe the best dental experiences are built on trust, patience, and open communication. You’ll never be rushed or pressured. Instead, we focus on helping you feel informed, comfortable, and in control throughout your treatment.
For patients who require additional support, referral options for treatment under general anaesthesia may be available when appropriate. However, we’ve found that for many people, the most effective approach is simply taking things one step at a time in a calm, supportive, and understanding environment.
Over the years, we’ve helped many nervous patients regain confidence in visiting the dentist. Many who once avoided dental treatment are now happily attending regular maintenance appointments and enjoying long term improvements in both their oral health and overall wellbeing.
No matter where you’re starting from, our team will support you every step of the way.